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Privacy Policy

At Protect X International, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us. By using our services, you consent to the practices described in this policy.

Types of Information Collected: We may collect the following types of personal information from customers:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

How Information is Collected: We collect customer data through various methods, including:

  • Information provided by customers when placing an order or creating an account on our website

  • Data collected through cookies and similar tracking technologies when you visit our website

  • Information obtained through customer interactions with our customer service team

Purpose of Data Collection: We collect customer information for the following purposes:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Sending promotional offers, newsletters, and updates (with opt-out options)

  • Improving our products and services

Data Security Measures: We employ industry-standard security measures to safeguard customer data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server facilities, and regular security audits.

Data Sharing: We do not sell, trade, or otherwise transfer customer data to third parties.

User Rights: Customers have the following rights regarding their personal information:

  • The right to access, correct, or update their personal information

  • The right to request deletion of their personal data

  • The right to opt-out of receiving marketing communications

  • The right to lodge a complaint with a supervisory authority

Contact Information: If you have any questions or concerns about our privacy practices or this policy, please contact us at:

  • Phone: (917) 336-7713

SMS Consent: ​SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.

This privacy policy is subject to change, and any updates will be posted on our website. Please review this policy periodically for any changes.

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SMS Terms & Conditions

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.  The document must include the following:

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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2- Types of SMS Communications:

If you have consented to receive text messages from ProtectX, you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

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3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from ProtectX International in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary

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